Class Action Suit Filed Against Activision Blizzard
Activision Blizzard is facing a lawsuit from many frustrated users, lead by one Benjamin Bell, claiming that Blizzard has been using “deceptively and unfairly” methods to acquire an alleged $26 million from consumers. The complaint specifically refers to the $6.50 Authenticator that Blizzard sells, but Bell claims that
“Defendants negligently, deliberately, and/or recklessly fail to ensure that adequate, reasonable procedures safeguard the private information stored on this website. As a result of these acts, the private information of plaintiffs and class members has been compromised and/or stolen since at least 2007…”
“Most recently, on or about May 19, 2012, reports proliferated that class members’ Battle.net accounts had suffered a security breach (‘hack’) at the hands of unknown parties (‘hackers’), and on or about August 4, 2012, hackers massively breached Battle.net’s security and acquired the private information of all of defendants’ customers in the United States, as well as the remainder of North America, Latin America, Australia, New Zealand, and Southeast Asia.”
Bell is charging for a class action seeking charges on consumer fraud, unjust enrichment, negligence, breach of contract and bailment, saying that Blizzard did not adequately inform or protect clients from breaches and for “tacking on” costs post-purchase of the game to protect the user’s personal information.
Blizzard responded to IGN with an e-mail with a statement (which can be read after the break).